Privacy Policy

In keeping with our customer promise, the personal information used by nuby can include identity and contact details, order history, provider-processed payment records, technical and browser data, rough IP-derived location, website engagement, advertising responses, customer-service messages, and related inferences for store operations in the United States.

Within this policy, information comes from customers, Cookies and similar technologies, Shopify and operational service providers, and analytics or advertising partners.

In keeping with our customer promise, personal information supports ordering, payment, delivery, returns, service communications, fraud prevention, platform security, legal obligations, business measurement, store improvements, Google Ads, Remarketing audiences, and Conversion Tracking.

For clarity, cookies and similar technologies enable essential features, remember preferences, support analytics and fraud controls, measure advertising, and help present relevant promotions. Google and its partners may use these technologies for Remarketing and Conversion Tracking; browser settings, available Cookie controls, and Google advertising settings provide management choices.

To avoid uncertainty, we do not sell personal information for money. Some advertising or analytics disclosures may nevertheless qualify as a sale, sharing, or targeted advertising under CCPA/CPRA or another U.S. state law. Eligible users may request access, correction, deletion, portability, information about collection or disclosure, and an opt-out through a Do Not Sell or Share request. We recognize Global Privacy Control (GPC) signals where legally required and do not discriminate against a person for exercising privacy rights.

To keep expectations clear, retention is limited to reasonable operational, customer-service, security, anti-fraud, tax, accounting, dispute, and compliance needs. We maintain administrative, technical, and organizational protections while recognizing that absolute online security cannot be promised.

For easy reference, this storefront is designed for users 13 or older; we do not knowingly process personal information from a child under 13.

In plain terms, submit a privacy-rights, authorized-agent, Cookie, or Do Not Sell or Share request through support@novanuby.shop, 270-832-8232, or 216 North Ave 21, Los Angeles, California, 90031, United States. Identity may be verified before a request is completed.

Merchant Information
Brand/store name: nuby
Contact email: support@novanuby.shop
Phone: 270-832-8232
Physical address: 216 North Ave 21, Los Angeles, California, 90031, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)