Contact Us

To keep expectations clear, contact nuby when help is needed with feeding, drinking, teething relief, soothing, bath time, potty training, travel, play, and everyday baby or toddler care, an order, U.S. shipping, a return or exchange, billing, or a privacy request.

Contact email: support@novanuby.shop
Phone: 270-832-8232
Physical address: 216 North Ave 21, Los Angeles, California, 90031, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)

Under this customer standard, for an order-related message, include the order number. Do not send merchandise back until return instructions and a prepaid label or equivalent free arrangement have been issued.

Merchant Information
Brand/store name: nuby
Contact email: support@novanuby.shop
Phone: 270-832-8232
Physical address: 216 North Ave 21, Los Angeles, California, 90031, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)